Help

Help

Tell us your device, app and what you see. An AI assistant answers first, around the clock; a person joins when needed.

Telegram · @valdevpn_support

Prefer e-mail? support@valdevpn.com

Write in Telegram

Chat with support

The AI assistant answers around the clock; if it cannot help, a person joins.

Before you write

  • Device and OS version
  • App name
  • What you see (a screenshot helps)

Do not send passwords, backup codes or your full subscription link.

Trial access in Telegram. Bot mirror — @Valdesecbot. If you have a website account, start linking in your dashboard to keep one subscription. Open the bot ↗ · Open dashboard →

Legal questions and abuse: legal@valdevpn.com